Privacy Policy
Last Updated: 1st July 2026
1. Introduction
At Furniture Components UK Limited (“we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us for a kitchen, bedroom, or bathroom quotation.
2. Who We Are
Furniture Components UK Limited
Unit 1, Gateway Business Park, Rawtenstall, Lancashire BB4 6JG
Telephone: 01706 220763
Email: sales@furniture-components.co.uk
We are a family-run kitchen, bedroom, and bathroom supply company based in the United Kingdom.
3. Information We Collect
When you contact us or request a quotation, we may collect:
- Your name
- Email address
- Telephone number
- Postal address
- Information relating to your project requirements
- Design specifications, measurements, drawings and plans
- Any additional information you choose to provide
We may also collect certain technical information automatically when you use our website, including:
- IP address
- Browser type and version
- Device information
- Website usage data through cookies and analytics tools
4. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide quotations
- Prepare kitchen, bedroom and bathroom designs
- Communicate with you regarding your project
- Manage customer relationships and aftercare services
- Maintain records relating to product warranties and remedial work
- Improve our website and services
- Meet our legal and regulatory obligations
5. Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
- Your consent
- Taking steps at your request before entering into a contract
- Performing a contract with you
- Our legitimate interests in operating and improving our business
- Compliance with legal obligations
6. How Long We Keep Your Information
We retain kitchen and project designs for a minimum of five (5) years. This allows us to:
- Assist with any remedial or aftercare work that may be required
- Support manufacturer warranty claims
- Maintain accurate project records
- Fulfil our contractual and legal obligations
We will not keep your personal information for longer than necessary and will securely dispose of information that is no longer required.
7. Sharing Your Information
We value your privacy.
We do not sell, rent or share your personal information with third parties for marketing purposes.
Your information is only accessible to authorised personnel within our business and is stored securely. We will only disclose information where required by law or where necessary to fulfil our legal obligations.
8. How We Protect Your Information
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to personal information is restricted to authorised employees who require it to carry out their duties.
9. Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request erasure of your personal information where appropriate
- Restrict or object to certain processing activities
- Request the transfer of your data to another organisation where applicable
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
10. Data Protection Enquiries
We have a Data and Compliance Manager responsible for overseeing data protection matters.
If you would like more information about how we store and use your personal information, or if you would like us to update or remove your details from our records where legally permissible, please contact:
Data and Compliance Manager
Furniture Components UK Limited
Unit 1, Gateway Business Park, Rawtenstall, Lancashire BB4 6JG
Telephone: 01706 220763
Email: sales@furniture-components.co.uk
11. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and help us understand how our website is used. You can manage your cookie preferences through your browser settings.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or the way we process personal information. Any updates will be published on this page together with the revised date.